Case study – Fixing GRP chimneys
NHCC removes incorrectly installed prefabricated GRP chimneys, inspects and reinstates to the correct installation detail.
Case study – High Net Worth property
NHCC carries out a Technical, Large and Complex project with major water ingress and faulty roofs
NBCA Specialist Subcontractor of the Year 2024
NHCC wins gold at National Building & Construction Awards 2024
MA Group becomes a Chartered Building Consultancy
MA Group is awarded another independent accreditation
NHCC becomes accredited supplier of NHQB
NHCC officially recognised for its award-winning services
Construction Customer Care Business Leader of the Year 2022: James Bush
Our MD, James Bush, is recognised in the Managing Director of the Year Awards 2022
Changes to Building Regulations and Legislation 2022
How the Building Safety Bill and new Building Regs will impact new house builders
New Homes Quality Board
NHCC is here to help with the The New Homes Quality Board and Code
Technical, Large and Complex
NHCC provides TLC to Technical, Large and Complex projects
UK Housing Awards Finalist
We are delighted to announce that we have been shortlisted for ‘Professional Services Partner of the Year’ at the UK Housing Awards 2021.
Multi-storey roof replacement
NHCC undertook repairs and replaced multiple flat roofs, due to numerous water ingress issues on a 9-storey apartment block.
Coping stone redesign and replacement
NHCC carried out repairs to a multi-million pound terrace of houses with roofing, coping stone and drainage issues in Surrey.
Annabelle Davis Centre
NHCC renovated the home of the Young People’s Counselling Service (YPCS), officially named the Annabelle Davis Centre (ADC).
Apartment roof and window repair and replacement
NHCC carried out an investigate and repair project where roof issues were causing water ingress and dozens of windows were damaged.
Nick Bruce interview
Nick Bruce, National Account Manager, talks about his first few weeks with NHCC.
Acquisition of Revival
We have recently broadened our service provision further with the acquisition of Revival.
Award winning cavity barrier inspection service
New Homes Customer Care is a finalist in the National Building and Construction Awards 2020 in the Innovation of the Year category.
Working safely during coronavirus (COVID-19)
We have complied with the government’s guidance on managing the risk of Covid-19. To see the results of our risk assessment please click here.
Housing Association Customer Care and New Build Support
NHCC’s new service focussed on the needs of Housing Associations
NHCC now offers specialist leak detection and restoration services
NHCC’s new service for house builders and housing associations
All we want for Christmas….
NHCC’s Christmas wish list for the house building industry
NHCC at the RESI Convention 2018
NHCC were at RESI 2018 this year and found the Convention thought-provoking and informative.
New customer care portal video
NHCC launches its new user guide video for its customer portal
Beyond location, location, location
What the latest research says about priorities for new home owners and customer care in the housebuilding industry
Fixing the system
The spotlight on customer care for new home buyers and the house building industry has never shone brighter.
New Homes Customer Care
MA Group is delighted to announce the launch of new customer care services for new house builders called New Homes Customer Care (NHCC).